Terms of Service

Working rule - Practical framework: These terms set the rules for access to the gocontigo US website and for orders submitted through it.

USD pricing, shipping, and taxes

Storefront practice - Clear response: The transaction currency is USD; no standard-shipping charge applies to US orders, while legally applicable taxes remain payable.

Liability and mandatory rights

Important context - Structured application: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.

Cancellation and return remedies

What this means - Transparent reference: A customer may ask to cancel before shipment. Once shipped, the order is subject to the Refund Policy for returns, exchanges, and credits.

Product information and safe use

Service note - Clear summary: The storefront provides information about Contigo drinkware and accessories in good faith. Customers should rely on item-specific instructions for materials, care, permitted use, and safety.

Order review and acceptance

Relevant standard - Outcome-based method: Every order is subject to acceptance, inventory availability, payment authorization, and fraud review. An obvious error may be corrected, and a declined order receives any refund required by law.

Acceptable website use

Service commitment - Order-specific framework: The website may not be used to violate law, compromise systems, access restricted areas, or misuse intellectual property.

Business and support information

Service commitment - Outcome-based review: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoslect.shop

Phone: 512-779-8457

Physical and return address: 2949 Brentwood Dr N, Wilson, North Carolina, 27896, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).